turns out what happened with me was the least of the issues people are having with that site. and HR doesn't seem to know how to fix any of it. so i don't feel so foolish. i'm still not covered, but hey. december is a quick month and i can still get my meds (except for xanax) from my doc for free until the new year when i have coverage.
i just have to figure out how to get my medication samples. R left town today, i should have done it yesterday. but i've been doing really well, so i'm not as afraid of backsliding.